Accessibility Statement
Last Updated: May 29, 2026
Our Commitment
Brandy's Pampered Pets is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience of our website and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to ensure this website is usable by the widest possible audience, regardless of ability or technology.
Conformance Status
We aim for WCAG 2.1 Level AA conformance. "Aims for" means we are actively working to achieve this standard. Some content may not yet fully conform — see "Known Limitations" below for details.
Accessibility Features
We have implemented the following accessibility features on our website:
- Semantic HTML5 structure — proper use of headings, landmarks, lists, and structural elements for screen reader compatibility
- Skip-to-content link — allows keyboard users to bypass navigation and jump directly to main content
- ARIA labels and landmarks — descriptive labels on interactive elements (
aria-label,aria-current,aria-expanded) and ARIA landmarks for navigation regions - Full keyboard navigation — all interactive elements are operable via keyboard Tab, Enter, and Escape keys
- Visible focus indicators — clear 3px solid focus outlines on all interactive elements when navigating with a keyboard
- WCAG AA color contrast — minimum 4.5:1 contrast ratio for body text and 3:1 for large text and interactive elements
- Descriptive alt text — all informational images include descriptive alternative text; decorative images use empty
alt="" - Responsive design — content is usable on devices from 320px wide and remains readable when zoomed to 200%
prefers-reduced-motionmedia query — all animations and transitions are disabled or reduced for users who prefer reduced motion- Form labels associated with inputs — all form fields have programmatically associated labels
- Required field identification — required form fields are clearly identified with both visual and text indicators
- Mobile menu accessibility — the mobile navigation menu uses
aria-modal,aria-hidden, and keyboard-trapping when open
Technical Specifications
Our website's accessibility relies on the following technologies:
- HTML5
- CSS3
- PHP 8+
- JavaScript (ES6)
- WAI-ARIA 1.1
Known Limitations
Despite our best efforts, some areas of the website may not be fully accessible:
- Third-party content: Embedded resources such as Google Fonts CDN and icon libraries may not fully conform to WCAG 2.1 AA standards. We are working to address these limitations where possible.
- PDF files: If any PDF files are linked from this website, they may not be fully accessible. We will provide accessible alternatives upon request.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, have suggestions for improvement, or need content in an alternative format, please contact us:
- Email: brandyspamperedpets@gmail.com
- Phone: (502) 291-0533
- In-person: 7675 Dixie Highway, Louisville, KY 40258
We aim to respond to accessibility feedback within 5 business days. We take all accessibility concerns seriously and will work to resolve them as quickly as possible.
Formal Complaints
We recognize your rights under the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable state accessibility laws. If you believe that your rights have been violated and we have not adequately responded to your contact, you may file a complaint with:
- The U.S. Department of Justice Civil Rights Division: justice.gov/crt/disability-rights-section
- The U.S. Access Board: access-board.gov
This Accessibility Statement is provided as a general template. We recommend reviewing this document with a licensed Kentucky attorney before publication.